Starting Your New Smile

At Nordberg Orthodontics, in Puyallup, we believe that your first orthodontic visit is important.

Nordberg Orthodontics Ortho for all ages

Easy and Painless

The first visit to a doctor’s office can sometimes seem intimidating, especially for kids. But, your first visit to Nordberg Orthodontics will be completely painless.

At your first free consultation, you’ll be welcomed by our team, introduced to expert orthodontist Dr. Nordberg, and shown around our office.

Our highly-trained, orthodontic treatment coordinator will then take some digital photographs of your teeth. These images are the best way for us to see your teeth, jaws, and facial soft tissue.

Start Your Treatment the Same Day

The orthodontic treatment process involves a series of orthodontic visits. We value the relationship that we’ll build with you and your family throughout that process and want you to be confident that you’re receiving the best orthodontic care possible.

Once you feel like we’ve answered all of your questions and concerns, you can start your treatment that same day. We value your time, and we know you want to make the most of your visit.

Your Custom Treatment Plan

We’ll do our best to understand your “chief complaint” (the reason you came to see us). Dr. Nordberg will evaluate your records with you (photos, X-rays, and digital impressions) and discuss the various options for achieving your dream-smile goals!

If there are multiple options (braces vs. aligners or treatment now vs. treatment later), we will try to describe those options and the related trade-offs of each option. If there are methods available to speed up your treatment, we will discuss those methods.

We’ll provide a take-home visual-summary with notes so you can consider the options available to you in the comfort of your own home. Ultimately, we want you to understand your options for achieving the smile of your dreams.

Dr. Nordberg will take as much time as you need to answer your questions and decide what kind of treatment is best for you. Dr. Nordberg and his assistant will then walk you through the process.

They’ll explain everything—from scheduling to expected discomfort levels, to finances and payment options.

Why do we ask for your dental insurance information over the phone?

You should have all the information you need to make an informed decision about treatment for you or a family member.

This includes knowing how much of your treatment fees will be covered by dental insurance. Many dental insurance plans will pay a percentage of the total treatment amount up to a lifetime maximum.

Check with your dental insurer to see what your own individual plan will cover (these are known as “orthodontic benefits”) for you and your dependents (children, etc.).

By providing your dental insurance information to us before the appointment, we can respect your time and give the most accurate picture of your financial responsibility.

Basically, this information helps us do our homework for you to make your first appointment as efficient as possible.

We can even handle your financials if you decide you want to get started with treatment on the same day of the exam!

Why do you need to contact my dentist?

Orthodontics allows anyone to transform their smile a feel great about themselves. However, you need to start with a healthy set of teeth and supporting tissues (gums, supporting bone, and ligament).

Trying to provide orthodontic services with an unhealthy mouth is like starting a home renovation project on a house with a faulty foundation. The inside of the house may look great, but if that house is going to collapse in the next terrible storm, it won’t be worth much to the owner.

We check with your dentist to make sure your smile’s foundation is healthy before starting our own smile-home-renovation! Another aspect of this “check-in” phone call is purely practical.

It doesn’t make sense to start with aligners (assuming your teeth will stay the same size and shape) if the shape of your teeth will change soon (new crowns, fillings, or veneers) that would not allow your aligners to fit!

The same principle applies to braces. It doesn’t make sense to glue braces on to your teeth if your teeth need new crowns or fillings where the braces will be placed.

It’s in everyone’s best interest to make sure that your dentist gives us the green light and thumbs-up before starting with any orthodontic work. Let’s get that check completed so we can get started with your smile makeover!

What if I want to think about it before getting started?

We always encourage all “decision-makers” to be present at an examination. For children, this often means both guardians are present to give their input and ask all the questions they want.

Please feel free to invite both parents! This will often help reduce the challenges of remembering all the treatment options available and the trade-offs involved.

We understand that not everyone will be able to get started right away. Our patients are often in the middle of a move or starting a new job or just waiting for the last couple of baby teeth to fall out before they can get started.

We understand if you want to save more to handle a larger down payment and decrease your monthly payments. We understand if things are crazy at work while your team is shipping software or handling the implementation of a new department policy.

We can find ways to work with your schedule to make things work for you!

Get Started

If you have any more questions about your first orthodontic visit, please call us at (253) 387-1261.

You can also schedule a free consultation by filling out a simple online form. Dr. Nordberg and the team at Nordberg Orthodontics are ready to help you get the smile of your dreams.